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Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.
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Dee W. Hock

Dee Ward Hock (born 1929) is the founder and former CEO of the VISA credit card association. In 1968 Hock convinced Bank of America to give up ownership and control of their BankAmericard credit card program. The new company, called National BankAmerica, was a non-stock membership corporation equally owned by its member banks. The name was changed to VISA in 1976.

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"Dee W. Hock Quotes." Quotes.net. STANDS4 LLC, 2015. Web. 29 Nov. 2015. <http://www.quotes.net/quote/45005>.

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