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It wasn't even a matter of overbooking. It was a matter of at the last moment, four employes had to get to Louisville so they could get to work the next day, we take money from people, we let them sit on the airplane, seat belted. Are we really going to start taking them off then?By Thursday, United Airlines conceded that United Airlines Flight was not overbooked or oversold, despite its initial claim. It had no empty seats and four crew members needed to get on the plane to meet another flight in Louisville.
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