Quotes from the news wire:
There was a point where I was getting an update; I was basically told that Prince William was going to come out of the hospital, i said, OK, I've got an update coming up in a moment, I can't tell you what it is, but turn on CNN and you'll be able to see it. And I think people did, because then they came back to me saying: 'Thanks for the tipoff.'.
I was responding to the questions that people were asking and things that I wouldn't think to have covered, so that was useful, they were also directing me around the area. So they wanted to see a statue, for example, I'd show them a statue. Or if they wanted to speak to a particular person, I'd take them over to that person. They wanted to meet one of the royal fans who had become quite well known on TV, so I took them over and had a chat with them.