If you’re branded as being too argumentative, it will cause people to take you less seriously—even when you have a rational, legitimate gripe, it leads to low trust, and as a result, people will often avoid you.

Kristen Lee Costa

Dr. Kristen Lee Costa, Ed.D., LICSW, known as “Dr. Kris” and “America’s Stress and Burnout Doc”, is an award-winning behavioral sciences professor, clinician and author from Boston, Massachusetts. As the Lead Faculty for Behavioral Sciences at Northeastern University, Dr. Kris’s research and teaching interests include individual and organizational well-being and resilience. She operates a clinical and consulting practice devoted to preventing and treating burnout and is the author of RESET: Make the Most of Your Stress, Winner of the Next Generation Indie Book Awards Motivational Book of 2015. She is a regular contributor for the Huffington Post and Psychology Today. Dr. Kris’s work has been featured on NPR and CBS radio. Dr. Kris is a Licensed Independent Clinical Social Worker known for her advocacy in promoting increased mental health integration in social policies and institutions to facilitate access and improved health outcomes in the U.S. and across the globe. She has served at as a U.S. federal grant reviewer for the Departments of Minority Affairs, Substance Abuse and Mental Health Administration, and Health and Human Services. She is a member of the National Association of Social Workers and the American Psychological Association. She holds a BS from Worcester State University, MSW from Boston University and an EdD from Northeastern University. In 2011, Dr. Kris was the recipient of an Excellence in Teaching Award from Northeastern University for her “depth of knowledge” and “engaging teaching style”. In 2015, she was honored with the Distinguished Professional Achievement Award from Worcester State University as “ a leader who lives by the highest intellectual and ethical standards”. Dr. Kris’s signature ability to engage with a diverse range of audiences has led her to be invited to speak nationally and internationally to students, educators, health and mental health professionals, business leaders and general audiences.

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