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If you think about crisis management there is a specific set of steps you always undertake, the first is you recognize that there is a problem and you own the problem... Second, you want to suggest you are doing everything you can to understand the roots of that problem and the third step is you are taking the appropriate actions to minimize the likelihood that it happens again.

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Reuters 4 years ago

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    "Ken Wong Quotes." Quotes.net. STANDS4 LLC, 2024. Web. 4 Oct. 2024. <https://www.quotes.net/citizen-quote/340972>.

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