Surfing the Healthcare Tsunami: Bring Your Best Board2012
Don Berwick:
Because of the courage and the deep commitment of Josie's mom Sorrel and her whole family, that story is now known and carried all over the world. And I have seen boards of trustees and tough senior executives and proud senior physicians change their minds. Turn, turn their hearts towards safety in a way they never had before just by hearing that story and then connecting to it and saying, "Oh my God. That could happen here too."
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