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OnAir is designed to be used in limited circumstances when an event puts a large number of people in imminent danger, and it is built on strict validation protocols to limit the spread of misinformation and ensure safety, in the 15 instances it has been used before, those protocols were followed, unfortunately, in this instance, an on-the-ground tip from an LAPD Sergeant was used in place of official confirmation from public safety agencies. We deeply regret our mistake and are working to improve our internal processes to prevent this from happening again.

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